Package received but awaiting refund

The buyer is being processed a refund for an issue and they do not need to return the package.

Actions taken to get here

The seller refunded the package received with an issue without requesting a return. The package transitioned from package received with issue because the seller refunded the package received with an issue without requesting a return.

The seller refunded the package received with an issue and disputed. The package transitioned from package received with issue is disputed because the seller refunded the package received with an issue and disputed.

We refunded the package received with an issue, disputed and upheld. The package transitioned from package received with issue is disputed and upheld because we refunded the package received with an issue, disputed and upheld.

The seller allowed a refund for the returned package received with an issue. The package transitioned from package returned to seller received with issue because the seller allowed a refund for the returned package received with an issue.

Actions the buyer may take

Message the seller. You can chat to the seller at any point within the app.

Contact support. If you believe there is an issue with the order or the operation of the app we will always do our very best to help. You can contact us an we will get back to you as quickly as we can.

Actions the seller may take

Message the buyer. You can chat to the buyer at any point within the app.

Contact support. If you believe there is an issue with the order or the operation of the app we will always do our very best to help. You can contact us an we will get back to you as quickly as we can.

Actions we will take

We will refund buyer for the received package. We will refund buyer for the received package and the package will transition to package received and refunded.